Mr. Rumbold

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Cuthbert "Jug Ears" Rumbold (Nicholas Smith)[edit | edit source]

Mr. Rumbold (Nicholas Smith, the manager of the floor, was often mocked for his bald head, large ears, and lack of intelligence. Nicknamed "Jug Ears", he frequently took slang phrases literally, leading to his formulating far-fetched explanations of incidents between staff members. He often took credit for others' ideas but subsequently tried to deny all involvement when the idea inevitably proved disastrous. Mr. Rumbold's greatest ambition was to become a director of Grace Brothers: he looks up dreamily whenever the word "boardroom" is mentioned. He was usually oblivious to the sex appeal of his attractive secretaries. By the time of Grace and Favour Mrs. Rumbold has left Mr. Rumbold for a younger do-it-yourself man. In the episode 'Roots' his brother Mycroft (also played by Smith) makes a brief appearance.